I scheduled our family trip to Cancun as a result of Orbitz (there have been 5 of us). Although sitting down within the gate in Pittsburgh, PA I decided to technique the desk to inquire about upgrading my spouse and I to first-class. I had been stunned to understand that “my ticket†disallowed me to improve, and wasn’t given a purpose and was told no matter what value I had been ready to spend I couldn’t improve. What was shocking is that there wound up becoming 6 unused first class seats readily available. Exact factor transpired on the way in which back again from Cancun to Pittsburgh. Straight via flight each strategies with only two seats in first class getting used on how back.
I find it awful to have my baggage go lacking in Miami on both leaving and returning flights. I assume to be contacted right away on how we will come to an settlement relating to this. I might be doing a stick to up.
I’ve been bouncing close to given that 9am this morning from Roatan Honduras to Miami with the sudden hold off there with flight from Miami to Charlotte nc initial they claimed aircraft was to very hot , then whenever we have been permitted to board they mentioned they'd excessive fuel and had to offload ten,000 lbs just after forty five min they made the decision not to try this , we were delayed on acquire off, on our arrival to Charlotte we had to hurry to gate , my spouse is handicapped along with the attendant had to operate pushing her to gate to find that our upcoming flight was delayed 2 one/2 hrs .
Lastly we obtained all of our baggage and of course among my baggage was not there. As anticipated it absolutely was missing, my sons motor vehicle seat was misplaced. The identical ladies that had lied earlier discussed that it had to be there, scanned in.
When you are happy with your small business, and actually have a thoughts of striving to work inside a thrifty manner. This reveals that you will be pretty challenged in doing this in the first place.
I also prefer to touch upon the wonderful service AA features on the handicapped. I'm 84 a long time aged and now will need wheelchair assistance to acquire about while in the airports. I was shocked and delighted for the assistance I gained, and in addition within the attitudes on the people that assisted me Along with the wheelchair aid, in addition to the motorists from the handicap carts in Charlotte airport. They have been all so helpful and very friendly likewise.
I was on hold for about 40 minutes, with common ‘updates’ from a supervisor named Tony…who was making contact with some unknown Section to check on the 2nd, lacking voucher….when…Of course,, I had been Minimize off! I known as back…only being informed the wait could be 18-twenty five minutes. I’m nonetheless waiting around on this connect with again. This trip may be the journey of the life time for my spouse, a wounded veteran and most cancers survivor.
I recognize that it might be some time right before USAIR and American software program is going to be synched. But, there's no basis for your agents to become so disconnected.
Our flight from Get More Info Greenville, SC to Dallas arrived promptly but we were required to keep on being inside the airplane on tarmac for nearly ninety minutes triggering lots of to pass up connecting flights. AA screwed up again–no person proud of becoming treated like cattle; you have never appreciated your prospects.
I booked a trip to Cabo,Mx.with AA holidays.Around the returned vacation we had been booked with USAir.the flight was cancelled for the reason that based on the agent there was no plane to fly us back to Monterey.We had to spend
LIES. American Airlines has lied to me consistently. My bag did not arrive at the airport. I was looking ahead to an prolonged stretch of time within the carousel and no bags arrived out for my flight. Nor did any person from your baggage Workplace that had a transparent see from the carousel arrive out to mention nothing at all could well be coming. I checked at the Business office and they then mentioned there was NO Rationale why my suitcase shouldn’t have arrived. They were being to deliver my suitcase to me at my hotel. At 2:24 PM I gained a phone contact from a recorded information declaring my bag was picked up and can be sent inside six several hours. LIE. I known as the delayed baggage amount and was told it absolutely was picked up at three PM and will be delivered inside of six hours. LIE. I checked on-line this night and it explained it had been picked up at 3 PM and could well be sent in six several hours. LIE.
I have already been an AA customer for more than 25 a long time. Your service is becoming disappointing to mention the least. It's in all areas of service from check in to , tavel to baggage managing.
My Mother had a worst knowledge with AA flight.my Mom is eighty one yrs.previous Girl who will not converse English.We requested wheelchair help because of her arthritis and a language dilemma.We had reconfirmed out request previous to her departure and a couple of days just before all alongside one another four periods.At DFW airport she needed to transform aircraft.She obtained off the aircraft and was instructed to look ahead to a wheelchair support.Soon after waiting around very long time no person came to help her.As a result of not acquiring a wheelchair aid by the due date she skipped her connecting aircraft to N.J.Someway she deal with to get a aircraft although not right until following morning.Agent was helping her to help make an arrangement for her to remain overnight within the Airport.
I'm so dissatisfied in the way my previous flight was taken care of as what I look at myself a valued consumer/